Shipping & Returns
Free Shipping On Every Order, Everyday!
Enjoy free shipping on your order within the contiguous United States.
Every order, regardless size, ships for free
Orders to Canada, Alaska and Hawaii: We are currently modifying our shipping settings on our site to correctly reflect these rates. In the meantime, for orders to Canada, Alaska and Hawaii, please call us for current shipping rates.
Every purchase from Rug Pad Corner comes with FREE shipping everyday within the contiguous United States and there is no sales tax, except for the state of Connecticut.
How Orders Ship:
Your rug pad order will be shipped via UPS ground. Certain DURA-GRIP® furniture gripper orders can ship via USPS Priority Mail. Every order is shipped direct from our own warehouse. Ground shipping takes anywhere from 1 day to 5 days to deliver, depending on where you are within the contiguous United States. NOTE: We ship with “No Signature Required”, so the receiver is responsible for the delivery once delivery is made.
When Orders Ship:
We ship orders within 1-3 business days, depending on the amount of orders open on any given day. If you require express services, we do offer a Same Day Cutting and Shipping service and you may contact us for the details to (888)400-7098.
Delivery to Residences:
Home delivery is Monday through Friday. We do not require a signature, unless instructed otherwise. If you are not home to accept the delivery, the courier will use his/her judgement and place your order in a safe place.
Delivery to Businesses:
You may have us ship to a business. Business deliveries occur Monday through Friday.
NOTE: If you decide you do not need your order after we have shipped and before you received delivery, you should not cancel the delivery. You must accept delivery and then request a return through our returns procedure. If you cancel or refuse a UPS delivery of your order, when we receive your refusal, we will deduct the UPS fee of $20 from your final refund.
We process and ship orders as quickly as possible yet in the event you prefer express shipping, please call us at 888-400-7098 and we would be happy to offer our discounted rates for overnight, 2 day or 3 day express. Please note that your order may already be within a one or two day delivery zone of us and we will advise you of this when you call.
NOTE: As stated within the site, your rug pad will arrive slightly smaller (approximately one inch less on all sides) than your rug size in order to fit properly. If you entered a custom rug size, then your rug pad will be cut accordingly. If you do not want us to cut the rug pad at all, simply state “DO NOT TRIM” in the customer notes section during checkout.
EXCEPTION TO FREE SHIPPING: We are sometimes supplied the incorrect shipping address. A common reason for this is with PayPal orders in which the customer has moved and failed to update their address with PayPal. If such an order is already in transit, with notice, we are happy to change the delivery address, yet UPS charges a fee for this and the receiver is responsible for this fee, currently $15.
UPS transit times from when your order leaves our CT warehouse
Deliveries along the East Coast: Time in transit is 1 – 3 business days
Deliveries to the Mid-West: Time in transit is 2 – 4 business days
Deliveries to the West Coast: Time in transit is 4 – 5 business days