TELEPHONE SERVICE UPDATE: Due to technical software issues, we will have sporadic telephone service through November 20, 2017 – If we do not answer your call, please accept our apology and you may send us an email for a prompt reply. Thank you for your understanding.
NOTE: If you need to change any part of an existing order, please do this by sending an email to firstname.lastname@example.org within 48 hours of the order being placed – Any other method of communication does not guarantee we will adjust the order.
CUSTOMER TELEPHONE HOURS
Monday – Friday 7 AM-5 PM
(That’s a long day, so after 5 PM we’re with our families and happy to talk to you the next morning. So, feel free to leave a message or call back)
NOTE: We observe the following Holidays and do not offer telephone assistance on these days: Labor Day, Thanksgiving, Christmas, New Year, Easter, July 4 and Memorial Day.
Email anytime and we normally reply within 1 hour. If your email arrives after 8PM EST, we will reply the next business morning.