NOTE: If you need to change any part of an existing order, please do this by sending an email to firstname.lastname@example.org within 48 hours of the order being placed – Any other method of communication does not guarantee we will adjust the order.
CUSTOMER TELEPHONE HOURS
Monday – Friday 7 AM-4 PM
(That’s a long day, so after 4 PM we’re with our families and happy to talk to you the next morning. So, feel free to leave a message or call back)
NOTE: We observe the following Holidays and do not offer telephone assistance on these days: Labor Day, Thanksgiving, Christmas*, New Year*, Easter, July 4 and Memorial Day.
*We will be closed for telephone service Dec. 21. 2017-Jan. 1, 2018
Email anytime and we normally reply within 1 hour. If your email arrives after 8PM EST, we will reply the next business morning.