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Customer Care

We strive to provide the best customer service available. Feel free to contact us by either telephone, email or postal as listed below.

By Phone
Mon – Fri 8 AM – 8 PM EST
888-400-7098
By Email
By Postal
Rug Pad Corner
3 Trowbridge Drive
Bethel, CT 06801 USA

 

We observe the following holidays and therefore do not have customer service telephone hours on:
New Year’s Day, Good Friday, Easter, Memorial Day, July 4, Labor Day, Thanksgiving and Christmas
NOTE: Most messages left before, during or after our regular telephone hours or during our observed holidays, will be returned on the next business day.
More Customer Care Topics Below:

 

Frequently Asked Questions
Does every rug need a pad?
How long will it take to ship my order?
How much does shipping cost?
Can I return my order?
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